Plans and pricing

Eekaam has four paid plans, all billed in Pakistani rupees. This fee covers the platform only. Payments from shoppers go straight to your own payment provider, so Eekaam takes no cut of your sales.

Settings → Plan shows your current plan, and Choose plan opens the plan picker.

Prices

Plan	Monthly	Yearly (charged once)	Yearly, per month
Basic	PKR 1,960	PKR 19,286	PKR 1,607
Starter	PKR 2,800	PKR 26,880	PKR 2,240
Professional	PKR 3,900	PKR 37,440	PKR 3,120
Enterprise	PKR 55,000	PKR 528,000	PKR 44,000

Paying yearly saves 20% on Starter, Professional and Enterprise, and 18% on Basic. Use the Monthly / Yearly switch at the top of the plan picker. With Yearly selected, prices show as a monthly equivalent.

What each plan includes

	Basic	Starter	Professional	Enterprise
Products	250	500	Unlimited	Unlimited
Staff accounts	2	2	5	15
Storage	1 GB	5 GB	25 GB	Unlimited
Markets	3	3	10	Unlimited
Discount codes	50	50	Unlimited	Unlimited
Inventory locations	1	1	10	10
Custom domain	Yes	Yes	Yes	Yes
Sales channels	Yes	Yes	Yes	Yes
Abandoned cart recovery	No	Yes	Yes	Yes
Support	Email	Email	Chat	Enhanced

The plan picker has a full Compare plans table below the plan cards.

Your free trial

Every new store gets a 14-day trial, which starts when the store is created. Reminder emails arrive a week before the trial ends, three days before, and on the final day.

During signup you pick a plan; Eekaam preselects one based on how many products you said you have. You can change plans any time from Settings → Plan.

Introductory price. If you have never paid for a plan, the picker may show a struck-through price. That means your first month is PKR 280, and the full monthly price applies from the second month. The offer applies to monthly billing only. If no offer is shown, checkout includes a 14-day free trial instead.

If your trial ends without a plan

Your store moves to the Free plan. The storefront stays online, but that plan allows 20 active products and 5 active discount codes, so Eekaam:

• sets products beyond the first 20 to Draft, which hides them from shoppers
• deactivates discount codes beyond the first 5

Nothing is deleted. Choose a paid plan, then set the products back to Active and switch the discounts back on.

Products are not reactivated automatically when you upgrade. Check Products for drafts after choosing a plan.

Changing plan

Settings → Plan → Choose plan, pick the plan and billing interval, and confirm. Upgrades and downgrades both apply to your subscription straight away, and the store owner receives an email confirming the change.

Only the store owner or an admin can subscribe, change, cancel or resume a plan.

Cancelling

Settings → Plan → Cancel plan, or Cancel trial while you are still trialling. The plan runs to the end of the period you have paid for, and the page shows the date it ends. Until then, Resume undoes the cancellation.

Once the period ends, the store moves to the Free plan, with the same product and discount limits described above.

Payment method, invoices and failed payments

Manage billing, at the bottom of the plan card, opens the billing portal. That is where you update your card and download invoices.

If a renewal payment fails, your store stays open while the charge is retried, and you get emails as the payment stays overdue:

Days overdue	What happens
0	Reminder email
4	Warning email
8	Store suspended: shoppers see a "Store Temporarily Unavailable" page

A successful payment makes the store active again.

App subscriptions

Paid apps bill separately from your plan. They are listed under Subscriptions on Settings → Plan, each with its own renewal date and a Cancel button. See the app store.